Milwaukee Cordless M18 FUEL Sawzall 2720-22

By Robert Robillard

Milwaukee Cordless M18 FUEL Brush-less Reciprocating  Saw  The folks at Milwaukee Tool recently introduced their new Milwaukee Cordless M18 FUEL Sawzall 2720-22 that actually has the power to compete with a corded reciprocating saw.   I know this because I used it with an XC4.0 Ah battery and tested it against a corded reciprocating saw…

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Green Building

By Robert Robillard

From Wikipedia, the free encyclopedia The Practice Of Green Building: Green building is the practice of increasing the efficiency with which buildings use resources — energy, water, and materials — while reducing building impacts on human health and the environment during the building’s life cycle, through better siting, design, construction, operation, maintenance, and removal. Focus…

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Dovetail Drawer Construction

By Robert Robillard

The importance of Dovetail Joints for STRONG Drawer Construction   Image: a concord carpenter Dovetail joints are extremely strong and attractive joints, and are traditionally used on boxes, chests, quality furniture and cabinet drawers. The Dovetail Joint A dovetail joint is a strong joint technique most commonly used in higher end millwork and woodworking.   You…

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Stanley Black and Decker 2013 New Product and Media Event

By Phil Benevides

Stanley Black and Decker 2013 New Product and Media Event On August 21st I woke up at 4:30am to catch a train from Boston to New York City for the annual Stanley Black and Decker New Product Media Event. Held at the Westin New York at Times Square, it featured professional tools from Stanley, Porter-Cable,…

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Education in a Trade

By Phil Benevides

Engaging our youth in the Trades – Advanced Education CONTINUED FROM PAGE 2…    Advanced Education doesn’t mean College Education When your son or daughter embarks on a career in the trades, that doesn’t mean they’re never going to be a student again. In fact they’ll begin as a student or apprentice as they embark…

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Handling Customer Extras

By Robert Robillard

Image: devils–den.blogspot.com While you’re here . . . would you mind? I wish I had a dollar for every time a customer said, “Oh, while you’re here would you mind doing . . . “ Would you mind doing is usually followed by, hanging a heavy picture on a wall, UN-sticking a window, fixing a…

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Customer Satisfaction

By Robert Robillard

Customer Satisfaction and Customer Service Tips 1. Keeping your existing customers is more profitable than finding new ones. Focus on customer satisfaction and support.  Back in the late 1980’s the American Consumer Association announced that it was 5 times more expensive to win a new customer than to keep an existing one. Many case studies…

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House Designs

By Robert Robillard

Learn the Language of Your Home:  House Designs By Jay Libby, Andersen Windows People always say when ya know, ya know. When you know you’ve found the house meant to be your home, chances are your explanation for loving it might start with something like, “I just know.” The connection you feel to that house…

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