Good Business Rules For Small Business

By Robert Robillard on Contractor Advice

Good Business rules

Rules For Good Business!

When running a small business or any business for that matter there are a few rules that are always good to follow.

Good business rules for small business!  Rules or procedures ensure that the work and service is efficient and consistently delivered.

Here’s a few that I use for good business rules for small business! :

1. Be Honest:

Honesty is huge in business and life in general. If feel you will not make a deadline or find yourself in a situation “over- your- head,”  discuss it with your client. Avoid under delivering or tactics like “sweeping things under the rug.”

2. Over-Deliver:

Your reputation and quality of work you provide define you and is what keeps customers returning.  It is also the major reason why customers recommend you to others.  Always “over deliver” whether it is expected or not. It’s a simple plan….. say what your going to do, do it, and make sure rock it!

3. Customer Service:

Communication is huge here.  Thank your client for the opportunity to work for them and continually provide project updates.  Smile, perform your work and make your decisions with the best interest of your client in mind.

Make the clients experience with you a happy and memorable one.   A happy client will be more likely to recommend your services than one who has for gotten about their experience or is trying to forget about their negative experience.

4. Strive To Improve:

Whether your an artist or a craftsman there is always room to improve. Take the time and energy to read, research and learn new and improved techniques, materials and methods. attend continuing education classes and seminars.

Becoming better will only make you and the service you provide that much more sought after.

Whats rules work for you?

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About the author

Robert Robillard

Carpenter / Remodeler / Editor

Rob Robillard is “The Concord Carpenter” Rob is a builder, general contractor, carpenter, woodworker, and editor of Concord Carpenter and ToolBoxBuzz As a General Contractor and carpenter, Rob owns and operates Concord Carpenter LLC. A full-service remodeling and construction company. Rob is a recognized leader in home building best practices and a source for how-to information for building professionals. On this website, Rob covers all aspects of home construction, building science, home improvement, woodworking, remodeling, and some of the best product and tool reviews. Rob is in charge of our Tool and Product Review series - Concord Carpenter Videos where we post all of our tool reviews and video tutorials. Rob approaches remodeling and building construction with a pragmatic and problem-solving approach. He enjoys using his knowledge and experience to help and educate building professionals as well as DIYers on best practices in the construction and remodeling industry. He's a strong advocate for "raising the bar" in the construction trades and promoting the trades to youth. #BeAMentor #Green2Great Craftsmanship, quality, and pride guide his journey on this channel The Concord Carpenter's motto: "Well done is better than well said!" : Read more about Rob

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