Author Profile

Robert Robillard

Carpenter / Remodeler / Editor

Rob Robillard is “The Concord Carpenter” Rob is a builder, general contractor, carpenter, woodworker, and editor of Concord Carpenter As a General Contractor and carpenter, Rob owns and operates Concord Carpenter LLC. A full-service remodeling and construction company. Rob is a recognized leader in home building best practices and a source for how-to information for building professionals. On this website, Rob covers all aspects of home construction, building science, home improvement, woodworking, remodeling, and some of the best product and tool reviews. Rob is in charge of our Tool and Product Review series - Concord Carpenter Videos where we post all of our tool reviews and video tutorials. Rob approaches remodeling and building construction with a pragmatic and problem-solving approach. He enjoys using his knowledge and experience to help and educate building professionals as well as DIYers on best practices in the construction and remodeling industry. He's a strong advocate for "raising the bar" in the construction trades and promoting the trades to youth. #BeAMentor #Green2Great Craftsmanship, quality, and pride guide his journey on this channel The Concord Carpenter's motto: "Well done is better than well said!" : Read more about Rob

All Posts by Robert - Page 87

Dovetail Drawer Construction

By Robert Robillard

The importance of Dovetail Joints for STRONG Drawer Construction   Image: a concord carpenter Dovetail joints are extremely strong and attractive joints, and are traditionally used on boxes, chests, quality furniture and cabinet drawers. The Dovetail Joint A dovetail joint is a strong joint technique most commonly used in higher end millwork and woodworking.   You…

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Handling Customer Extras

By Robert Robillard

Image: devils–den.blogspot.com While you’re here . . . would you mind? I wish I had a dollar for every time a customer said, “Oh, while you’re here would you mind doing . . . “ Would you mind doing is usually followed by, hanging a heavy picture on a wall, UN-sticking a window, fixing a…

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Customer Satisfaction

By Robert Robillard

Customer Satisfaction and Customer Service Tips 1. Keeping your existing customers is more profitable than finding new ones. Focus on customer satisfaction and support.  Back in the late 1980’s the American Consumer Association announced that it was 5 times more expensive to win a new customer than to keep an existing one. Many case studies…

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House Designs

By Robert Robillard

Learn the Language of Your Home:  House Designs By Jay Libby, Andersen Windows People always say when ya know, ya know. When you know you’ve found the house meant to be your home, chances are your explanation for loving it might start with something like, “I just know.” The connection you feel to that house…

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Greater Lowell Habitat for Humanity ReStore

By Robert Robillard

Support Habitat For Humanity Re-Store  – Reduce, Reuse, Recycle. The things we can do with unwanted items from our homes and from home projects range from hiring a dumpster, storing items until we know what to do with them, to eventually throwing away in the trash. However, there is a better solution for many of…

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Jeld-Wen Vinyl Windows

By Robert Robillard

Jeld-Wen Windows I live in the Northeast where the cold and snow are a part of life and something to keep in mind when selecting the right window for home construction projects. Energy efficient windows are crucial to maintaining your home’s comfort all year long and essential in reducing heating and cooling costs. Contractors Want…

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Key Points for Green Remodeling

By Robert Robillard

Image: remodel.net Green Building Tackling any remodel is difficult, making it Eco-friendly is even more difficult. Green remodeling or sustainable building combines water conservation, energy conservation and renewable energy technologies to create a proactive, passive (not passive solar) home. Key points for green building also follow a building design to reduce the overall impact of…

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Vampliers VT001 Pliers

By Robert Robillard

VamPLIERS VT-001 Screw Pliers The folks Vamplier asked us to look at their new pliers.  They arrived in the mail a short time later and when I looked them over I thought, nice idea! As I read over the information that came with the packaging I couldn’t help but notice how aggressive the pliers jaws…

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