Returning Phone Calls

By Robert Robillard on Contractor Advice

Return Phone Calls Daily Business 101

Returning phone calls is a basic courtesy. It’s sad but not many people do it.  I see this in life as well as a carpentry contractor.

When you return some one’s phone call that person feels respected, important and a priority.

Returning phone calls a sign that you are  professional and reliable.   It implies:

  • that you value the other person as well as his efforts
  • enhances business communication
  • strengthens business relationships

Returning Phone Calls

Failing to Return Phone Calls

When you fail to return calls, the caller feels you don’t care, they get aggravated and it can develop into a negative impression on you as a business person it’s unprofessional.

It implies that you do not care about the other person, their issue or project.    Failing to return calls promptly can result in the caller reaching out to your competitor.

If your too busy to speak to people then leave a message on a voice mail or email before or after business hours. The early or late time stamp shows your making an effort.

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About the author

Robert Robillard

Carpenter / Remodeler / Editor

Rob Robillard is “The Concord Carpenter” Rob is a builder, general contractor, carpenter, woodworker, and editor of Concord Carpenter and ToolBoxBuzzr As a General Contractor and carpenter, Rob owns and operates Concord Carpenter LLC. A full-service remodeling and construction company. Rob is a recognized leader in home building best practices and a source for how-to information for building professionals. On this website, Rob covers all aspects of home construction, building science, home improvement, woodworking, remodeling, and some of the best product and tool reviews. Rob is in charge of our Tool and Product Review series - Concord Carpenter Videos where we post all of our tool reviews and video tutorials. Rob approaches remodeling and building construction with a pragmatic and problem-solving approach. He enjoys using his knowledge and experience to help and educate building professionals as well as DIYers on best practices in the construction and remodeling industry. He's a strong advocate for "raising-the-bar" in the construction trades and promoting the trades to youth. #BeAMentor #Green2Great Craftsmanship, quality, and pride guide his journey on this channel The Concord Carpenter's motto: "Well done is better than well said!" : Read more about Rob

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