Good Business Practices

By Robert Robillard

Tips On Good Business Practices When running a small business or any business for that matter there are a few rules that are always good to follow. Here’s a five good business practices that I use. 1. Always be honest: Honesty is huge in business and life. If you are unable to meet a deadline or…

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Small Business Phone Etiquette

By Robert Robillard

  Image: portal.duf.hu Dear fellow contractors and small business people . . . How do you answer your phone? Who answers your phone? How soon do you return phone calls? What does your voice mail say? Phone Etiquette Your company’s telephone reception service is often the very first contact your customers have with you. It…

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Get Work From Referrals

By Robert Robillard

Getting Past Clients To Refer You: When work is slow it not the time to sit back and wait for the phone to ring.  It doesn’t matter if you’re a carpenter or an architect the principles are the same. I truly believe that my existing clients are a great source of repeated work but not a great…

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