Pre-Screening Clients on the Phone

By Robert Robillard

Pre-Screening Potential Clients and Avoiding the Tire-Kickers! Originally derived from car selling industry, a “tire-kicker,” is someone who is indecisive about purchasing your service, and never feels satisfied with what they are offered. Regardless of what you call them, pre-qualifying potential clients that call for your service will save you time traveling to meetings, typing…

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The Problem with FREE Estimates

By Robert Robillard

Why Contractors Should NOT Give Free Estimates Would anyone go into a grocery store and ask to take the food home to cook it before deciding if they want to pay for it? How about asking to drive a new car for a week before returning to the dealership to work out the terms of…

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Zircon Leak Alert – Water Leak Detector

By Robert Robillard

Zircon Leak Alert WiFi – Hubless Water Leak Detector with Audio, Visual and Email Alerts A few years back my furnace pressure relief valve decided it was going to periodically leak water onto my basement floor. Luckily I always keep a 5-gallon bucket under the discharge pipe and I caught it when if overflowed and…

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How To Build An Outdoor Shower

By Robert Robillard

Outdoor Showers This article will discuss planning considerations for, and show you how to build an outdoor shower. Days of Old Outdoor Showers Outdoor showers used to be associated just with beach houses, cottages or houses with a pool.  Not anymore, outdoor showers are growing in popularity, and powered by the desire of residents longing…

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Top 10 Items To Avoid Putting In Your Septic System

By Robert Robillard

Caring for Your Septic System If you have a septic system in your home, you need to be very careful about what household products you use. Septic systems rely on bacteria to break down wastes and solids, but these bacteria need a specific environment to survive. If you put the wrong kind of detergent in…

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Outsourcing For Contractors

By Robert Robillard

10 Benefits of Outsourcing As a small business owner I am often called upon to design, construct, finish and install custom bookcases, cabinets and fireplace mantles.  I’ve realized that selling outsourcing is a realistic way to stay competitive and profitable in an environment where folks are constantly tire kicking and researching prices. Should you outsource…

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Good Business Practices

By Robert Robillard

Tips On Good Business Practices When running a small business or any business for that matter there are a few rules that are always good to follow. Here’s a five good business practices that I use. 1. Always be honest: Honesty is huge in business and life. If you are unable to meet a deadline or…

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How To Control Remodeling Dust – Best Practices

By Robert Robillard

  13 Best Practices For Controlling Remodeling Dust As a remodeling contractor I learned early on that learning how to control remodeling dust and keeping out of the non-remodeled portion of your clients home is often more important than the quality of your work. There is nothing worse than having your client tell you they want…

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