Author Profile

Robert Robillard

Carpenter / Remodeler / Editor

Rob Robillard is “The Concord Carpenter” Rob is a builder, general contractor, carpenter, woodworker, and editor of Concord Carpenter As a General Contractor and carpenter, Rob owns and operates Concord Carpenter LLC. A full-service remodeling and construction company. Rob is a recognized leader in home building best practices and a source for how-to information for building professionals. On this website, Rob covers all aspects of home construction, building science, home improvement, woodworking, remodeling, and some of the best product and tool reviews. Rob is in charge of our Tool and Product Review series - Concord Carpenter Videos where we post all of our tool reviews and video tutorials. Rob approaches remodeling and building construction with a pragmatic and problem-solving approach. He enjoys using his knowledge and experience to help and educate building professionals as well as DIYers on best practices in the construction and remodeling industry. He's a strong advocate for "raising the bar" in the construction trades and promoting the trades to youth. #BeAMentor #Green2Great Craftsmanship, quality, and pride guide his journey on this channel The Concord Carpenter's motto: "Well done is better than well said!" : Read more about Rob

All Posts by Robert - Page 113

Satisfied Customers

By Robert Robillard

Image: musicforchange.com What YOU really want . . . in customer service is Satisfied Customers  Satisfied Customers is something we try to achieve and is important for the professionalism in the remodeling industry.  Customer satisfaction is a topic we find fascinating and one that some contractors overlook. Recently I posted a Customer Service Survey on my…

Continue reading »

Remodeling Contract

By Robert Robillard

Questions To Ask Before Signing A Remodeling Contract: Always ask for a detailed written contract, even for small projects. It will protect you and help ensure that you and the contractor understand the scope of the job and the price.  How long have you been in business?  Who will be assigned as project supervisor for…

Continue reading »

Contractor Referrals

By Robert Robillard

Image: smallbusinessnewz.com The Importance or Your Past Clients and Referrals Back in November, I posted on ” A Different Approach to Customer Appreciation.”  which focused on the importance of focusing on your existing, loyal customers.  What I did not discuss was the importance of contractor referrals. Focus On Your BEST Customers That post mentioned the…

Continue reading »

Carpentry and Remodeling Concord Ma

By Robert Robillard

Carpentry and Remodeling Concord, MA Start planning your deck now! Call the Concord Carpenter for your complete year round services: Finished basements Crown molding and built in bookcases Additions Remodeling Replacement doors & windows All aspects of carpentry Handyman services Call ~ 617-799-1971 This deck was added onto the existing 200 year old porch. The…

Continue reading »

Water Proofing Your Shower

By Robert Robillard

Paint-on Liquid Waterproofing Products For Shower Walls These past 20 years the tile industry has shown great advances in water proofing tile related products, especially with methods of constructing tile showers with paint-on liquid waterproofing products. Water Proofing your shower involves a few different systems, from copper pans to proper substrates,   this article will discuss…

Continue reading »

Paslode CF325LI Cordless Framing Nailer

By Robert Robillard

Paslode CF325Li  Lithium-ion 30 Degree Cordless Framing Nailer Review: I’ve been using Paslode pneumatic and cordless nailers for at least two years and have been very happy with their performance.  Recently Paslode sent me the Paslode CF325LI Cordless Framing Nailer and asked me my thought on it’s  performance as compared to the older cordless NiCad version that…

Continue reading »

Air Compressor On Wheels

By Robert Robillard

Image: ralphdean.com My aching back . . . The older I get the more I look for better, faster, easier ways to do things.  Oh … and let’s not forget lighter!! The nail gun compressor, shown below, weighs approx. 68 lbs. Unfortunately it is not ergonomically designed and is a total bear to carry around…

Continue reading »

Marketing Plan

By Robert Robillard

Generating Business Leads With a Marketing Plan: As a remodeling contractor who has been fairly busy during the economic recession I can attribute my good fortune to a good work ethic, reputation and pro-active marketing efforts. A huge reason I have been able to stay busy is I have a plan in place to generate…

Continue reading »

© Copyright 2019 A Concord Carpenter · All Rights Reserved