10 Things To Look For In A Moving Company

By Robert Robillard on Remodeling

Hiring A Moving Company

Searching for the right moving company requires a lot of knowledge, here ar 10 Things To Look For In A Moving Company. It may be challenging, especially if you’ve never moved before. Not knowing what things to look for in a moving company can make a difference between a safe and smooth relocation and a disaster waiting to happen.

This article should teach you how to look for a moving company, and how to recognize quality. At the end of our little journey, you will hopefully be skilled enough to understand the difference between professionals and fraudulent movers.


10 Things to Look for in a Moving Company

The easiest way to cover this topic is to make a list. As long as you stick to it, you shouldn’t fear making the wrong choice. Here are the top 10 essential things to look for in a moving company:

  1. recommendations
  2. reviews
  3. experience
  4. license
  5. good communication
  6. transparency
  7. affordable rates
  8. wide range of services
  9. customization
  10. customer support


Recommendations

Word of mouth has always been the best recommendation for anything you are looking for. If a friend recommends a good remodeling company for your house renovations, or a good restaurant, or a movie, chances are you will trust their choice and go for it. There is no reason why you shouldn’t apply the same principle to moving companies.

Reviews

Even though the recommendation is always important, never forget to look for reviews from other customers.For example, let’s say you do accept your friend’s suggestion for a remodeling company to work on your house renovation. Just to be sure, always check the reviews of other customers because you never know what experiences they had. In the same manner, never hire a moving company until you see what experiences other people had.

Experience

Looking for experienced movers should be a priority. Every website has a section dedicated to the history of the company and everything they have done so far. It is absolutely imperative to hire movers with experience, mostly because they can help you with all the unpredicted situations that may arise.

License

Before you contact your chosen moving company, check if they are licensed and insured. Here is where you’ll separate fraudulent movers from licensed professionals. Every moving company on the territory of the US is required to register with the U.S. Department of Transportation. A proof of registration is a unique USDOT number all companies receive.

Let’s say you are looking to hire professionals when moving out of Massachusetts. The best way to look for licensed interstate movers is to search the database of the Federal Motor Carrier Safety Administration. However, it is important to know that these rules and regulations differ from state to state, so make sure to research which laws apply to your state.

Good communication

Once you’ve verified the license and experience of a moving company, it is time to contact them and start talking about business. Good communication is the key to success, and you’ll notice it as soon as you start talking with the first person. The conversation should be pleasant and enjoyable. Furthermore, the agent should be well mannered and professional, and he/she should listen to you with care and understanding.

Transparency

Transparency will give you a sense of securitybecause you’ll always know what to expect. If there are no hidden situations or fees that might come up, you’ll feel more confident about the relocation. That’s why a good moving company should always be transparentand give you all the information on a plate.

Remember when we talked about remodeling your home? I like to use it as an example because it is as important as moving your family. A good remodeling company will always offer remodeling advice and give you an estimate of the cost.

If we talk about a moving company, a good example isa moving rate. When you talk to movers, they usually provide a base rate that includes the number of movers and hours spent. However, they cannot give you a precise estimate over the phone. Nevertheless, every mover knows approximately how much money you can spend based on some general information. If they are not forthcoming with providing that information, you should look for a different company.

Affordable rates

What good is a moving company if you cannot pay for the service? Avoid overpriced moversat all costs. The quality of the service should determine the cost, but there is always a limit on how much to spend on a specific service. Always compare the rates of different moving companiesto find the best price for your wallet. Never go for the first moving company you find.

Wide range of services

Some relocations are easy, while others are complicated due to many factors. Depending on the location, the number of your belongings, and some special requests you might have, a good moving company should be able to provide everything you ask for.When we talk about things to look for in a moving company, always check if they have a wide range of services.You don’t want to be caught in the middle of a relocation, only to find out that they cannot do everything you asked for.

Customization

Another way to know if a moving company can provide everything you need is customization. Customized services like storage space, crating, rigging, or disassembly and reassembly of furniture are a necessity for a quality moving company. However, you should know thatthese services cost more. Nevertheless, it is always better to hire movers for a difficult task, than to try it yourself and end up damaging your belongings or hurting yourself.

Customer support

The last one on our list of the 10 things to look for in a moving company is quality customer support. Every company in every business should learn how to answer its clients’ requests. If you have a question or a complaint that needs to be resolved,customer support should be at your disposal 24 hours a day. That is a true proof of the dedication and care of a quality moving company.

 

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About the author

Robert Robillard

Robert Robillard

Carpenter / Remodeler / Editor / Writer / Video Talent

Robert Robillard is a remodeler, general contractor, and principal of a carpentry and renovation business located in Concord, Massachusetts. He also writes the "Ask the Carpenter" advice column in the Boston Globe, and serves as the Editor of Tool Box Buzz and founding editor of A Concord Carpenter . Rob is in charge of our Tool and Product Review - Tool and Product Review - Video Channel, , where we post all of our tool reviews and video tutorials. Rob enjoys using his knowledge and experience to help and educate building professionals as well as DIYers on best practices in the remodeling industry. The Concord Carpenter's motto: "Well done is better than well said!" : Read more about Rob <a href="https://profiles.google.com/concordcarpenter"

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